FAQ
What products do you sell? Leo Harper offers men's and women's clothing, footwear, and accessories, designed with a focus on quality materials, everyday comfort, and a modern, timeless style.
Shipping
Where do you ship to? We currently ship to addresses within the United States only.
How much does shipping cost? We charge a flat rate of $6.99 USD on every order, no matter the size.
Can I change my shipping address after placing an order? Yes — email us at sales@leoharper.com within 24 hours of placing your order and we'll do our best to update it. Once an order has entered processing, we may no longer be able to make changes.
Can I cancel my order? Email us at sales@leoharper.com within 24 hours of placing your order. If it hasn't yet entered processing, we'll cancel it for you; once processing has started, we may not be able to stop it.
Returns, Exchanges & Refunds
What is your return policy? We accept returns within 30 days of delivery, whether or not the item is defective. Items must be unworn, unwashed, and returned in their original condition and packaging. Customers are responsible for return shipping costs, and we don't charge restocking fees.
How do I start a return or exchange? Email sales@leoharper.com with your order number and the reason for your return or exchange, and our team will walk you through the next steps.
When will I get my refund? Once we receive and inspect your return, your refund will be issued within 10 business days.
Payment
What payment methods do you accept? We accept Shop Pay, PayPal, Google Pay, Apple Pay, Visa, Mastercard, American Express, Discover, and Diners Club International. All transactions are processed securely in USD.
Is my payment information safe? Yes. All payments run through PCI-compliant, encrypted payment processors, so your card and personal details are protected from checkout through to delivery.
Contact Us
I have another question — who do I reach out to? We're happy to help. Email us anytime at sales@leoharper.com, and our team (Monday–Friday, 9 AM–5 PM EST) will get back to you as soon as we can.